Shipping policy

🚚 Shipping Policy

Shipping

We currently ship to most countries worldwide. Shipping costs and available options are calculated at checkout based on your location.

Orders are typically processed within 2–4 business days. During drops or high-demand periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

 

Delivery Times

Delivery times vary depending on destination and shipping method. All delivery times provided are estimates, not guarantees.

We are not responsible for delays caused by customs clearance, postal services, or other factors outside our control.

 

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees. These charges are determined by your local authorities and are the responsibility of the customer.

We are not responsible for delays or additional costs caused by customs.

 

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.

If your package is delayed or appears lost, please contact the carrier directly using your tracking information. If you need assistance, feel free to reach out to us at support@2headz.online

 

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.